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vend.AI self-order terminals for hospitality & hotels

SOTs that are transforming an entire industry

vend.AI self-order terminals drive the digital transformation of hospitality and hotels. With modern ordering terminals, you enable guests to place orders independently, quickly, and intuitively. This not only enhances the guest experience but also creates more efficient operational workflows.

In addition, vend.AI terminals integrate seamlessly with the Lightspeed POS system.

Many benefits for hospitality & hotels:

Faster ordering and shorter waiting times

Guests can take their time to choose their products and place orders more quickly.

Revenue growth through targeted up- and cross-selling

Each order can be individually configured and expanded by the operator, creating additional revenue opportunities.

Reduced errors and misunderstandings

Self-order terminals make ordering much easier, especially for guests who do not speak the local language, significantly reducing errors and misunderstandings.

Also usable beyond the F&B area

vend.AI software is highly customizable, allowing order terminals to be used for additional purposes beyond food and beverage. For example, for check-in processes or appointment booking.

Reduce waiting times and enable modern customer experiences

By using vend.AI self-order terminals, waiting times are significantly reduced while order accuracy increases at the same time. Guests can select food, drinks, or add-ons at their own pace and pay directly at the terminal - contactless, secure, and in their preferred language. This boosts satisfaction and creates a modern, innovative atmosphere, ideal for restaurants, hotels, canteens, or leisure facilities.

The solution also makes economic sense. Automated processes relieve your staff, especially during peak hours. Intelligent up- and cross-selling features increase the average order value, order errors are minimized, and clearly captured digital data helps you optimize your offering in a targeted way.