Privacy Policy

Usage Notes

The content on this website has been created with the utmost care. However, Vendomat AG cannot completely exclude the possibility of errors. Liability for any kind of damage—especially direct or indirect, material or immaterial—resulting from the use or non-use of the information provided is excluded, except in cases of intentional misconduct or gross negligence.

Vendomat AG also reserves the right to change, supplement, delete parts of the pages, or temporarily or permanently discontinue the publication of the content without prior notice.

References and Links

Vendomat AG declares that at the time of setting links, the corresponding linked pages were free of illegal content. Vendomat AG has no influence on the current and future design and content of linked/connected pages. Therefore, it hereby expressly distances itself from all contents of all linked/connected pages that were changed after the links were set.

Legal Validity of this Disclaimer

If parts or individual formulations of this text do not, no longer, or do not fully comply with applicable law, the remaining parts of the document shall remain unaffected in their content and validity.

Copyright and Trademark Law

Texts, images, graphics, sound documents, animations, and video sequences as well as their arrangement are protected by copyright and other protective laws.

Privacy Policy

As the operator of this site, we take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. The use of our website is generally possible without providing personal data. Where personal data (such as name, address, or email address) is collected, it is done on a voluntary basis as far as possible. This data may be shared with third parties in accordance with this privacy policy. We point out that data transmission over the internet (e.g., email communication) may have security vulnerabilities. Complete protection of data from access by third parties is not possible. You are, of course, free to transmit personal data via alternative means such as by telephone.

Name and Address of the Controller

The controller within the meaning of the data protection laws (operator) is Vendomat AG, Zentrumsplatz 1, 3322 Schönbühl, Switzerland.

Cookies

So-called cookies are used to recognize repeated use of our offerings by the same user. Cookies are small text files stored on your computer by your browser. When you revisit our site, these cookies provide information that allows us to automatically recognize you. Recognition is based on the IP address stored in the cookies. The information obtained helps optimize our services and make it easier for you to access our site. You can prevent cookies from being stored by selecting “do not accept cookies” in your browser settings. This may result in a reduced functionality of our offerings.

Managing Your Cookie Settings

If you no longer wish to store cookies on your device, you can change your browser settings to reject cookies by default. For more details on enabling, disabling, and deleting cookies, use the ‘Help’ function of your browser or visit https://www.cookiesandyou.com/disable-cookies/windows/chrome/. Deleting certain cookies may impair the functionality of parts of this website.

Automatic Data Collection

For technical reasons, the following data sent by your internet browser is collected:

  • Browser type and version
  • Operating system used
  • Referrer URL (the previously visited website)
  • Accessed webpage
  • Date and time of access
  • IP address

This data is collected anonymously and stored separately from any personal data you may have provided. It cannot be used to identify any specific person. It is used for statistical analysis to improve our website and services. After analysis, the data is deleted.

These data, as well as all other data on this website, are stored with our hosting provider Webland AG, Emil-Frey-Strasse 85, 4145 Münchenstein, Switzerland. Their privacy policy can be found here: https://www.webland.ch/en-us/About-us/Data-protection

SSL Encryption

For security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator, this site uses SSL encryption. You can recognize an encrypted connection by the browser address bar changing from “http://” to “https://” and by the lock symbol in your browser bar. With SSL encryption enabled, data you transmit to us cannot be read by third parties.

Google Analytics

This website uses features of Google Analytics, a web analysis service provided by Google. Google Analytics uses cookies, which are generally stored outside the EU/EFTA region. Google uses this information to evaluate website usage, compile reports on website activity, and provide other services related to website and internet usage. Google may transfer this information to third parties where required by law or where third parties process the data on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google’s Privacy Policy and Terms

Hotjar

This website uses the web analytics service Hotjar by Hotjar Ltd, based in Malta. Hotjar enables tracking of user movements on our website—for example, how far users scroll and what buttons they click. This helps us improve the user experience. We ensure protection of personal data by only tracking interactions like button clicks, mouse paths, scroll behavior, screen resolution, device type, browser information, country location, and browser language. Hotjar allows users to opt-out via a "Do Not Track" header. More info at: https://www.hotjar.com/policies/do-not-track/

Browser Plugin

You can prevent the storage of cookies. Additionally, you can prevent the collection of data generated by the cookie (including your IP address) and its processing by Google by downloading and installing the browser plugin at: https://tools.google.com/dlpage/gaoptout?hl=en

IP Anonymization

IP anonymization is active on this website. This means Google shortens your IP address within EU or EEA member states before transferring it to the USA. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.

Demographic Characteristics

This website uses the “demographics” feature of Google Analytics, allowing reports on age, gender, and interests. This data comes from Google's interest-based advertising and third-party visitor data. It cannot be linked to a specific individual and can be disabled in your Google account’s ad settings.

Google AdWords and Conversion Tracking

We use Google AdWords with conversion tracking. When you click a Google ad, a cookie is set for tracking purposes. These cookies cannot be tracked across AdWords clients’ websites. The data is used to generate conversion statistics for AdWords customers who opted into conversion tracking. You will not be personally identified. You can opt-out by disabling the conversion tracking cookie in your browser settings.

Newsletter with Brevo

Our newsletter is sent via «Brevo», a newsletter and marketing platform operated by Brevo GmbH, Köpenicker Str. 126, 10179 Berlin, Germany.

When you subscribe to our newsletter, we process the data you provide, in particular your email address and, where applicable, additional information such as your name, company or interests. The newsletter is sent on the basis of your consent.

We use Brevo to send, manage and analyse our newsletter. The data required for this purpose is transmitted to Brevo and processed there on our behalf. Brevo processes this data as a processor in accordance with our instructions.

We have concluded a data protection agreement, respectively a data processing agreement, with Brevo. This agreement forms part of Brevo’s general terms of use. Brevo therefore undertakes to process personal data only in accordance with our instructions and in compliance with appropriate technical and organisational security measures. Brevo states that personal data is processed on servers located in the EU.

Further information on data protection at Brevo can be found here: https://www.brevo.com/legal/privacypolicy/

Statistical evaluation and analysis

Our newsletters may contain functions that allow us to evaluate whether a newsletter has been opened and which links have been clicked. For this purpose, technical information may be processed, for example the time of access, IP address, browser information, device used and information about the links clicked.

These evaluations help us improve the content of our newsletter, increase its relevance for recipients and make our communication more user friendly. The evaluations are not intended to monitor individual persons without cause. They are used to better understand general reading behaviour and to further develop our content accordingly.

Unsubscription and withdrawal

You can unsubscribe from our newsletter at any time and withdraw your consent. An unsubscribe link can be found at the end of every newsletter.

After unsubscribing, your data will generally be removed from the active newsletter mailing list. Further storage may take place if this is necessary to provide proof of previously given consent, to prevent renewed newsletter delivery, to comply with legal obligations or to safeguard legitimate interests.

WhatsApp Channel

We operate an information channel on WhatsApp, provided by Meta Platforms Ireland Limited and Meta Platforms Inc. (USA). When you subscribe to our WhatsApp channel, WhatsApp processes data such as your device information, usage metadata (e.g. access times, interactions), and the account information you have stored on WhatsApp. We ourselves only receive anonymized channel statistics; other subscribers cannot see your data.

WhatsApp/Meta may also process data on servers in the United States. In this context, access by US authorities cannot be ruled out. For more information, please refer to WhatsApp’s privacy policy.

The legal basis for this processing is your consent, which you give by subscribing to the channel. You can unsubscribe from our channel at any time directly in WhatsApp.

Statistical Collection and Analysis

The newsletters contain a "web beacon", a pixel-sized file that is retrieved when the newsletter is opened. This collects technical information (e.g., browser, IP address, access time). These are used to improve services and analyze user behavior. Data such as opens, time of open, and clicks are tracked. While technically traceable to individuals, neither we nor MailChimp aim to track individual users but instead aim to adjust content to user interests.

Unsubscribe / Withdrawal

You can unsubscribe from our newsletter at any time. This also revokes your consent for sending and tracking via MailChimp. An unsubscribe link is provided at the end of every newsletter.

Social Media Plug-ins

We use YouTube plug-ins for extended communication.

YouTube

Our website uses plugins from YouTube, operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with a YouTube plugin, a connection to YouTube servers is established. YouTube is informed which of our pages you visited. If you’re logged into your YouTube account, your browsing behavior can be linked to your personal profile. You can prevent this by logging out of your YouTube account. YouTube’s privacy policy: https://policies.google.com/privacy?hl=en&gl=de

Use of the live chat and automation service Tidio

We use the service Tidio (Tidio LLC) on this website to enable direct and efficient communication with you. Tidio includes features such as live chat, chatbots and the collection of chat inquiries and contact details.

When using Tidio, the following personal data may be processed:

  • Content you enter in the chat (e.g. text messages)
  • Contact details you voluntarily provide (e.g. name, email address)
  • Technical data such as IP address and time of use

This data is processed for the purpose of customer support, handling inquiries and improving our services.

Tidio may process data on servers located outside Switzerland or the EU. Tidio has implemented appropriate technical and organizational measures and has concluded a data processing agreement to ensure an adequate level of data protection.

Further information about data processing by Tidio can be found in Tidio’s privacy policy.

Contact Forms, Course Registrations, Online Store Orders

We use various forms for contacting us, registering for courses, or making purchases. Data entered voluntarily is stored and used for processing your request, for marketing purposes, or follow-up. It may be shared with processors for handling your specific request.

Your IP address, date, and time are stored when you register to prevent abuse and help in the investigation of potential crimes. This storage is required to protect the controller.

Google reCAPTCHA

We use Google reCAPTCHA to determine whether form inputs are made by humans or bots. It analyzes user behavior (e.g., IP, mouse movements) upon visiting the site. These data are sent to Google. The analysis is done in the background without user notification.

More info: https://policies.google.com/privacy?hl=en and https://cloud.google.com/security/products/recaptcha?hl=en

Registration on this Website

You can register on our website to use additional features (e.g., personal login credentials for the online shop). The data entered for this purpose will only be used for the specific offer or service for which you have registered. All mandatory fields requested during registration must be completed in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of the offer or technically necessary updates, we will use the email address provided during registration to inform you.

The data collected during registration will be stored by us for as long as you are registered on our website and will be deleted thereafter. Statutory retention periods remain unaffected.

Right to Access, Deletion, Blocking

You have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to correct, block, or delete this data. For this purpose and for any further questions on the subject of personal data, you can contact us at any time using the address provided in the legal notice (imprint).