Vendomat AG is a Swiss family business headquartered in Schönbühl BE, with a branch in Locarno TI. Since being taken over by Raoul Corciulo and Monika Tschanz in 1990, the company has been successfully supporting the foodservice and hotel industries with digital solutions. Vendomat currently has 17 staff members.

Vendomat AG introduces POS systems, payment solutions and self-order terminals in foodservice and hotel businesses. Vendomat supports businesses from the free consultation through to hardware configuration and installation, basic back office settings and staff training, and on to ongoing support.

Vendomat sees itself as the most innovative provider for the foodservice and hotel industries in Switzerland, always staying one step ahead. Vendomat currently looks after over 2'700 tills.

Yes, Vendomat AG is in fact a Lightspeed Diamond Partner. Vendomat introduces Lightspeed Restaurant (K-Series) in German-speaking Switzerland and Italian-speaking Switzerland.

Vendomat's support team is available Tuesday to Friday from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m. The team is closed on Mondays.

For questions, Vendomat helps by phone, remote maintenance or on site.

For urgent matters there is on-call support 365 days a year, including public holidays: Mondays and at weekends from 8 a.m. to 9 p.m., Tuesday to Friday from 12 p.m. to 1 p.m. and from 5 p.m. to 9 p.m.

The Lightspeed POS system (Lightspeed Restaurant, K-Series) is a cloud-based POS solution for the foodservice and hotel industries. Staff record orders at the table, at the counter or on the terrace and send them directly to the kitchen or bar. Bills can be split by guest, by item or proportionally. Businesses view sales and turnover in the back office, and the most important key metrics on the go in the Lightspeed Pulse app.

Yes, the Lightspeed POS system is offline-capable. If the internet goes down, the tills and printers keep working, and the data is synchronised automatically as soon as the connection is restored. In an emergency, the card terminals switch automatically to their SIM cards.

Lightspeed Payments is the integrated payment solution in the Lightspeed POS system. The till and card terminal are connected, and guests can pay by card, with Tap to Pay or via Scan to Pay. Lightspeed launched Payments for restaurant operators in Switzerland on 20 July 2021.

Vendomat connects the Lightspeed POS system with PINIT. Revenue and payment types are automatically transferred from the till and prepared for accounting and fiduciary services. This reduces manual exports and duplicate data entry. Solutions such as AbaNinja or Mirus can also be connected.

The Lightspeed AI Agent answers questions about sales figures directly in the Back Office, based on the available sales reports. Businesses can use it to identify sales trends for individual item groups, compare sales figures across different periods, and display analyses as a chart.

vend.AI is the brand of Vendomat AG for self-order, checkout and ordering solutions. It includes self-order terminals (ESSENCE, TABLE, OUTDOOR and EXPRESS), the SELF KI checkout system with camera recognition, concierge kiosks, digital signage, mobile ordering via QR code, drive-in ordering and vend.AI Connect. The solutions are used in the foodservice and hotel industries, in canteens and hospitals, and in retail and quick service.

A self-order terminal is a touchscreen terminal where guests place and pay for their own orders. With vend.AI self-order terminals, up to 28% more per order is possible.

With vend.AI vouchers, businesses sell digital and physical gift voucher cards in their own design, at the till and online. The voucher system is connected to the Lightspeed POS system. Staff scan the card directly in the POS system, redeem or top it up, and sales and redemptions are visible in real time. Businesses build a customer database and send reminders by email or SMS about unredeemed vouchers. Loyalty programmes with points or stamps are also available.

For the Swiss foodservice industry, a POS system that works simply in everyday operations and grows with the business is the right choice. The team takes orders at the table, at the bar or on the terrace, splits bills by person, by item or proportionally and the amount is transferred automatically to the card terminal.

If the internet goes down, tills and printers keep working, as the POS system is offline-capable. Businesses with multiple locations manage their menu and prices centrally.

A good system also keeps evolving. With the Lightspeed AI Agent, businesses can ask, for example: «How are beverage sales developing?» or «Which item groups are in greater demand?» and get the answer directly in the back office. With Scan to Pay, guests scan the QR code on the interim bill and pay on their smartphone, either the whole bill, individual items or a partial amount, including a tip. With Order Anywhere guests order at the table themselves via QR code, and the order goes directly to the POS system.

All of these features are available in the Lightspeed POS system (Lightspeed Restaurant, K-Series). Vendomat recommends it to foodservice and hotel businesses and supports them in German-speaking Switzerland and the Italian-speaking region as a Lightspeed Diamond Partner, from free consultation through to support.

The Lightspeed POS system is worthwhile for restaurants that want to save time in everyday operations and keep their figures in view. With Lightspeed, staff save 2.5 hours per week per person on payment handling.

Businesses see sales in the back office, and can access the key metrics on the go in the Lightspeed Pulse app.

The costs of a Lightspeed POS system depend on the number of tills and locations, the devices required and the desired range of functions. The number of tills depends on the licences a business needs.

The consultation with Vendomat is free of charge, after which businesses receive a quote tailored to their needs.

The rollout of the Lightspeed POS system takes place in seven steps, whether a business is opening for the first time or switching from an existing system:

1. Consultation and stocktaking, online or on site at your premises
2. Quote, tailored to the business
3. Back office training online
4. Hardware configuration
5. On-site installation
6. On-site training
7. Go-live

When switching, Vendomat checks which devices can continue to be used and which data can be transferred.

Vendomat is also there for businesses after go-live. For urgent matters, the on-call support is available seven days a week.

All logins are collected on the Vendomat "Logins" page. There, businesses can find access to Lightspeed K-Series, Lightspeed G-Series (Gastrofix), Order Anywhere, GreenBill, Jamezz and vend.AI.

There is no fixed upper limit. The number of tills depends on the licences a business needs. Devices and users are not limited.

A master till passes its functions on to the subsidiary tills.

The Vendomat support team can be reached at +41 31 925 99 99 , Tuesday to Friday from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m. Closed on Mondays.

For urgent matters, on-call support is available 365 days a year, including public holidays: Mondays and weekends from 8 a.m. to 9 p.m., Tuesday to Friday from 12 p.m. to 1 p.m. and from 5 p.m. to 9 p.m.

Lightspeed confirms PCI compliance for the K-Series, the G-Series and Lightspeed Payments.

PCI DSS is the security standard of the card schemes for everyone who processes card data.