19.08.26
|Reading time:
4 min
Full terrace, shorter waits
How Lightspeed Order Anywhere supports your hospitality business
Sunshine, warm temperatures and a busy terrace are great news for hospitality businesses. But when many guests want to order, add something to their order or pay at the same time, the pressure on service teams can quickly increase.
The key question is: How can you manage peak ordering times without putting additional pressure on your staff?
One option is Lightspeed Order Anywhere. This digital ordering solution allows guests to order directly from their own smartphone and, depending on the setup, also pay digitally. This creates an additional ordering channel that can support your service team, particularly during busy periods.
What is Lightspeed Order Anywhere?
With Lightspeed Order Anywhere, guests scan a QR code and open the digital menu directly in their browser. No app is required.
They can select and order food and drinks independently. The order is sent directly to the Lightspeed POS system and integrated into your existing workflow.
This makes the solution suitable for hospitality businesses that want to offer their guests a digital ordering option alongside personal service.
When everyone on the terrace wants to order at the same time
Terrace occupancy can change within minutes. The sun comes out, tables fill up and suddenly several guests want to order at the same time.
On top of that, staff often have to cover longer distances between the terrace, bar and indoor areas.
This is where Order Anywhere can provide targeted support. If a guest would like another drink, a coffee or a dessert, for example, they can place the order directly from their table.
This reduces additional trips just to take orders and allows your team to focus its time where personal service and hospitality matter most.
Around 8% more transactions and additional sales directly within the ordering process
A recent analysis by Lightspeed shows that an additional digital ordering channel can also offer commercial benefits. Restaurants recorded an average increase of around 8% in transactions after using Order Anywhere.*
A digital menu also creates opportunities for targeted upselling recommendations. Relevant add ons can be displayed directly during the ordering process.
This makes additional products more visible, even during busy service periods when staff may not have the opportunity to make a personal recommendation at every table.
Which businesses can benefit from Order Anywhere?
Order Anywhere can be particularly useful wherever guests should be able to place orders quickly and independently.
Examples include:
- Restaurants
- Cafés
- Bars
- Hospitality businesses with busy terraces or outdoor areas
How and to what extent the solution is used depends on the individual business.
The key question is therefore not only whether to use Order Anywhere, but how to integrate the solution effectively into your existing operations.
Why choose Lightspeed Order Anywhere with Vendomat?
Lightspeed provides the technology. Vendomat helps you implement Order Anywhere in a way that fits your operational processes.
Before implementation, there are several important questions to consider: Where should guests be able to order digitally? How should the menu be structured? And how should Order Anywhere work together with your existing Lightspeed POS system?
You therefore gain more than access to software. You also benefit from consulting, implementation, onboarding and personal support.
Why the right support matters
Feedback from a Vendomat customer shows that the service surrounding the technology is just as important:
“During our onboarding with the Lightspeed Restaurant POS system, we received professional guidance and excellent support. Questions were answered quickly, solutions were implemented efficiently, and it was always clear that we were dealing with genuine expertise and a strong customer focus.”
The review also particularly highlights the quality of the support:
The support is first class, friendly, reliable and straightforward.
For hospitality businesses, this means you also have a dedicated contact person at Vendomat whenever questions arise about the solution you are using.
Is Lightspeed Order Anywhere right for your business?
Whether digital ordering is the right choice for your business depends on your concept, operational processes and your guests’ needs.
Talk to Vendomat to find out whether Order Anywhere is right for your business and how the solution can be implemented effectively.
Raoul Corciulo
CEO
Sales & Customer Success
FAQ about Lightspeed Order Anywhere
*Lightspeed Order Anywhere success analysis of 216 businesses based in the EMEA region, 2025.