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25.04.25

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4 min

QR code ordering for restaurants

A clever way to relieve your staff

The clocks tick differently in the hospitality industry. Time is money - and every smile counts. But what happens when there is a lack of staff, the service is overloaded and guests have to wait a long time? In Switzerland, too, there are more and more problems finding suitable staff. This is exactly where QR code ordering comes into play. It is more than just a trend

Digital ordering systems, especially with self-ordering via QR codes, offer a smart solution for restaurateurs who want to achieve more with less. Sounds exciting? We explain how it works.

What is a QR code ordering system anyway?

The digital waiter - always friendly, never overwhelmed

A QR code ordering system does not replace service, but enhances it. Guests scan a QR code at the table with their smartphone, call up the digital menu and order directly - without having to wait for the waiter. And pay? That's possible too. With just a few clicks. Quickly. Simple. Secure.

This solution belongs to the family of digital ordering systems - often also known as self-ordering. The principle: the guest becomes an active part of the ordering process. And the best thing is that it works completely contactless and without downloading an app. Simply open the camera, scan the QR code and get started.

Why QR code systems are changing the hospitality industry

Less stress, more service - for everyone involved

Relief for staff

Waiters who run instead of serving - an image that is probably familiar to many restaurateurs. But QR code ordering avoids exactly that. This is because a large part of the ordering process now runs digitally and autonomously. This means that staff finally have time again for what really counts: personal service.

Advantages for your team:

  • Less walking
     
  • No stress with pad & pen
     
  • More focus on advice and guest satisfaction
     
  • Relief at peak times
     

Higher turnover due to more orders

Yes, you read that right. On average, guests order more when they are in control. Why? Because there is no pressure. No one is standing next to the table. Time for extras, upselling, repeat orders - all with just a few clicks. Studies show: Digital menus with good design and images increase the average order total.

Shorter waiting times = happier guests

Long waiting times are the ultimate mood killer. With a self-ordering system via QR code, these are largely eliminated. Guests order as soon as they are ready - not just when someone has time. The kitchen receives the order in real time. Fast. Efficiently. And above all: without misunderstandings.

How a QR code system works in practice

Easy to set up - easy to operate

Step by step to a smart ordering system

  • Store digital menu

    Modern web interface with pictures & description.

  • Attach QR code to the table

    Each table is given its own individual code.

  • Process order

    Guest scans, selects, orders and pays (optional).

  • Automated forwarding

    The order lands directly at the counter or in the kitchen.

Who should use QR code ordering systems?

More than just fast casual - suitable for every catering model

Whether a small café, food truck, self-service concept or upscale restaurant - digital ordering systems with self-ordering can be individually adapted.

Suitable for:

  • Restaurants with few staff
     
  • Establishments with high guest frequency
     
  • Self-service concepts
     
  • Hotel bars or pool restaurants
     
  • Events & trade fairs

The result: Satisfied guests. Relaxed service. More turnover. Win-win, right?

A look into the future: digital is the new normal

QR code ordering as a competitive advantage

Gastronomy is changing. What used to be a nice-to-have is now a must-have. Guests are used to doing everything on their smartphones - from buying a movie ticket to ordering a pizza. So why not do the same when visiting a restaurant?

Digital ordering systems show that your business is thinking modern. They signal efficiency, transparency and innovative spirit. And those who impress digitally stay in people's minds - and are recommended to others.

Frequently asked questions about QR code ordering systems

Short & sweet - here are the answers

Conclusion: More freedom, less stress – thanks to QR code ordering

QR codes are not just a gimmick – they’re a real game-changer. Especially in times of staff shortages, rising costs, and high guest expectations, digital ordering systems with self-ordering offer a simple, effective, and scalable solution.

QR code ordering reduces the burden on staff, speeds up processes, increases sales, and boosts guest satisfaction. Those who rely on smart tools like Vendomat.ch are investing not just in technology – but in the future of their hospitality business.

So: Why wait? The QR code is ready. Are you?

You can find an overview of the available self-ordering solutions here.

Vendomat AG
Zentrumsplatz 1, 3322 Schönbühl
Piazza Grande 9a, 6600 Locarno (Ticino branch)

Opening hours
Monday: closed
Tuesday to Friday: 8:00 am – 12:00 pm and 1:00 pm – 5:00 pm

On-call service – 365 days a year
Monday: 8:00 am – 9:00 pm
Tuesday–Friday: 12:00 pm – 1:00 pm and 5:00 pm – 9:00 pm
Saturday–Sunday: 8:00 am – 9:00 pm

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