Hallo Welt!
06.06.25
|Reading time:
4 min
Guest Line: The stylish pager alternative for the hospitality industry
Guests call. Your team responds.
Smart, efficient - and completely stress-free.
Modern restaurants in Switzerland face the same challenges every day: full terraces, limited staff, high service standards. If guests have to wait a long time or staff have to approach the table several times, satisfaction drops - and so does turnover.
With Guest Line, you can bring order, efficiency and style to the table.
The smart call system integrates elegantly into salt shakers, table lamps or menu holders - and notifies your team discreetly via smartwatch. No hectic calling, no nervous waving - simply a push of a button from the guest, a vibration during service. This is the kind of digital service that modern guests expect.
Ideal for restaurants, hotels, events & terraces - wherever you want to score points with style and structure.
What is Guest Line?
Guest Line is an innovative guest call system that replaces classic pagers with stylish, integrated solutions - perfect for the modern Swiss hospitality industry. Whether “CALL” or “PAY”: a tap of the finger is all it takes and the guest's request is transmitted discreetly and directly to the staff - for example as a vibration on a smartwatch.
The advantages:
- No more actively watching the tables
- No unnecessary running back and forth
- No impatient guests
Instead: efficient, stylish service with a system.
Guest Line vs. classic pagers - what's the difference?
Pager systems have proven themselves in many areas of the hospitality industry - especially in take-away, mountain huts or at events. Vendomat continues to offer classic pagers because they are functional, robust and tried and tested.
Guest Line takes all this to a new level of service - integrated, elegant and intelligent.
Classic pager
- Device to be taken away by guest or service
- Beeping, flashing
- Functional & standardized
- Often conspicuously visible
Guest Line
- Integrated into the table (e.g. salt shaker, lamp)
- Discreet vibration on smartwatch
- Functional and individual & design-oriented
- Seamlessly integrated into the ambience
How Guest Line works in practice
1.
The guest presses “CALL” or “PAY” - directly at the table.
2.
The service personnel receive a smartwatch notification.
3.
Targeted response - no more idling, no more waiting for the guest.
4.
Optional: Integration with QR codes for ordering or paying.
The Guest Line product world
🌿 Salt & pepper shaker with call system
Elegant wooden design with built-in function: CALL and PAY. Functionality meets table culture.
💡 Table lamps with smart connection
Weatherproof, decorative and technically sophisticated - the ideal solution for patios & lounge areas.
📖 Menu holder with QR & engraving
Order digitally, pay directly - with individual engraving on high-quality material.
When classic pagers still make sense
Proven pagers remain a strong choice for these scenarios:
- Self-service (e.g. guests pick up their food at Signal)
- Mountain huts & outdoor catering (long distances, little visual contact)
- Events & catering (backstage coordination, buffet signals)
- Hotels (efficiently connect kitchen - room service - restaurant)
Vendomat continues to supply robust, modular pager systems with optimum range and user-friendliness.
Conclusion: Guest Line stands for the future of hospitality
Classic pagers are and will remain useful helpers. But if you want to offer guests more than pure functionality - namely real convenience, discreet communication and a well thought-out service experience - you should rely on Guest Line.
Guest Line combines modern technology with design and real relief for your team. The result is a service that not only works - but inspires.
Vendomat AG
Zentrumsplatz 1, 3322 Schönbühl
Piazza Grande 9a, 6600 Locarno (Ticino branch)
Opening hours
Monday: closed
Tuesday to Friday: 8:00 am – 12:00 pm and 1:00 pm – 5:00 pm
On-call service – 365 days a year
Monday: 8:00 am – 9:00 pm
Tuesday–Friday: 12:00 pm – 1:00 pm and 5:00 pm – 9:00 pm
Saturday–Sunday: 8:00 am – 9:00 pm
